Assets Tile

The Mapped Assets link on the Assets tile identifies the number of equipment assets received for the participating vendor partner for which e-automate contains a matching equipment record.  Dealer Gateway identifies a vendor partner's equipment asset as a Mapped Asset if the equipment asset's Serial Number matches one equipment record's Serial Number in e-automate, or—in the event of multiple matches—if the equipment asset's Make, Model, and Serial Number matches one equipment record's Make, Model, and Serial Number in e-automate.  To view details for mapped equipment assets, do the following:

1.         From the Assets tile, click the Mapped Assets link.  The system displays the Mapped Assets table on the Assets page.



For each equipment asset recorded, the table lists the Dealer Equip No, Partner Asset No, Dealer Customer Name, Partner Customer Name, Serial Number, Sync Status, Make, Model, IP Address, and MAC Address.
Note: For mapped records, Dealer Gateway compares both the IP Address and the MAC Address from the Equipment record in e-automate with the corresponding values in the participating vendor partner's data.  If the values in e-automate do not match the values in the participating vendor partner's data, this table displays the values from the participating vendor partner's data in red font.

2.         To reduce the number of listings displayed on the Assets page, use the Filter or QuickFind options.  For more information on these options, see the Tool Bar Features section of the List Pages topic.

3.         To sort the data by any column, click the column name.  If the data was not currently sorted by that column, the system will sort the data by that column in ascending order and will display to the right of the column name an upward-pointing triangle.  If the data was previously sorted by that column, the system will toggle the sort between ascending order and descending order and will display to the right of the column name an upward-pointing triangle for an ascending sort and a downward-pointing triangle for a descending sort.

4.         To navigate between multiple pages of data and/or to change the number of meter reads displayed per page, see the Navigating Multiple Pages and Changing the Number of Records Displayed per Page options in the Table Features section of the List Pages topic.
Note: The system displays the following details on the Service Call page:

Column Name	Description
Dealer Equip No	The Equipment Number associated with the Equipment record in e-automate.
Partner Asset No	The identification number assigned to the equipment asset in the participating vendor partner's data.
Dealer Customer Name	The Customer number associated with the Equipment record in e-automate.
Partner Customer Name	The name of the customer's company as recorded in the participating vendor partner's data. Note: XSM uses this field for the XSM chargeback code. If this field is blank, verify the chargeback customer is set up in XSM.
Serial number	The unique identification number assigned by the vendor to a serial-controlled item that maintains the individuality of the specific item. In e-automate, this number is the Serial number recorded in the Equipment record.  This number should match the Serial Number recorded for the equipment asset in the participating vendor partner's data.
Make	The manufacturer or trade name of a particular product. In e-automate, this number is the Make recorded in the Equipment record. In the event of multiple matches on Serial number, this number should match the Make recorded for the equipment asset in the participating vendor partner's data.
Model	The dealer-assigned code designating a specific equipment type. In e-automate, this number is the Model recorded in the Equipment record. In the event of multiple matches on Serial number, this number should match the Model recorded for the equipment asset in the participating vendor partner's data.
IP Address	The IP Address associated with this equipment asset in the participating vendor partner's data. This value should match the IP Address associated with the Equipment record in e-automate. If it does not, the table lists the IP Address in red font.
MAC Address	The MAC Address associated with this equipment asset in the participating vendor partner's data. This value should match the MAC Address associated with the Equipment record in e-automate. If it does not, the table lists the MAC Address in red font.

The Unmapped Assets link on the Assets tile identifies the number of equipment assets received for the participating vendor partner that Dealer Gateway has not identified as a Mapped Asset.  Dealer Gateway identifies a vendor partner's equipment asset as an Unmapped Asset if: 1) the equipment asset's Serial Number does not match the Serial Number in any e-automate equipment records, 2) the equipment asset's Serial Number matches the Serial Number in multiple e-automate equipment records but the equipment asset's Make, Model, and Serial Number do not match the Make, Model, and Serial Number in any e-automate equipment records, or 3) Dealer Gateway has not yet attempted to sync the participating vendor partner's equipment asset data with the e-automate data.

To view details for unmapped equipment assets, do the following:

1.         From the Assets tile, click the Unmapped Assets link.  The system displays the Unmapped Assets table on the Assets page.



For each equipment asset recorded, the table lists the Dealer Equip No, Partner Asset No, Dealer Customer Name, Partner Customer Name, Serial Number, Sync Status, Make, Model, IP Address, and MAC Address.

2.         To reduce the number of listings displayed on the Assets page, use the Filter or QuickFind options.  For more information on these options, see the Tool Bar Features section of the List Pages topic.

3.         To sort the data by any column, click the column name.  If the data was not currently sorted by that column, the system will sort the data by that column in ascending order and will display to the right of the column name an upward-pointing triangle.  If the data was previously sorted by that column, the system will toggle the sort between ascending order and descending order and will display to the right of the column name an upward-pointing triangle for an ascending sort and a downward-pointing triangle for a descending sort.

4.         To navigate between multiple pages of data and/or to change the number of meter reads displayed per page, see the Navigating Multiple Pages and Changing the Number of Records Displayed per Page options in the Table Features section of the List Pages topic.
Note: The system displays the following details on the Service Call page:

Column Name	Description
Dealer Equip No	[Blank]
Partner Asset No	The identification number assigned to the equipment asset in the participating vendor partner's data.
Dealer Customer Name	[Blank]
Partner Customer Name	The name of the customer's company as recorded in the participating vendor partner's data. Note: XSM uses this field for the XSM chargeback code. If this field is blank, verify the chargeback customer is set up in XSM.
Serial number	The unique identification number assigned by the vendor to a serial-controlled item that maintains the individuality of the specific item.
Make	The manufacturer or trade name of a particular product.
Model	The dealer-assigned code designating a specific equipment type.
IP Address	The IP Address associated with this equipment asset in the participating vendor partner's data.
MAC Address	The MAC Address associated with this equipment asset in the participating vendor partner's data.

The [View all calls] button on the Service Calls tile gives you access to all the equipment assets received for the participating vendor partner.  To view details for all equipment assets, do the following:

1.         From the Assets tile, click the [View all calls] button.  The system displays the All Assets table on the Assets page.



For each equipment asset recorded, the table lists the Dealer Equip No, Partner Asset No, Dealer Customer Name, Partner Customer Name, Serial Number, Sync Status, Make, Model, IP Address, and MAC Address.
Note: For mapped records only, Dealer Gateway compares both the IP Address and the MAC Address from the Equipment record in e-automate with the corresponding values in the participating vendor partner's data.  If the values in e-automate do not match the values in the participating vendor partner's data, this table displays the values from the participating vendor partner's data in red font.

2.         To reduce the number of listings displayed on the Assets page, use the Filter or QuickFind options.  For more information on these options, see the Tool Bar Features section of the List Pages topic.

3.         To sort the data by any column, click the column name.  If the data was not currently sorted by that column, the system will sort the data by that column in ascending order and will display to the right of the column name an upward-pointing triangle.  If the data was previously sorted by that column, the system will toggle the sort between ascending order and descending order and will display to the right of the column name an upward-pointing triangle for an ascending sort and a downward-pointing triangle for a descending sort.

4.         To navigate between multiple pages of data and/or to change the number of meter reads displayed per page, see the Navigating Multiple Pages and Changing the Number of Records Displayed per Page options in the Table Features section of the List Pages topic.
Note: The system displays the following details on the Service Call page:

Column Name	Description
Dealer Equip No	The Equipment Number associated with the Equipment record in e-automate.
Partner Asset No	The identification number assigned to the equipment asset in the participating vendor partner's data.
Dealer Customer Name	The Customer number associated with the Equipment record in e-automate.
Partner Customer Name	The name of the customer's company as recorded in the participating vendor partner's data. Note: XSM uses this field for the XSM chargeback code. If this field is blank, verify the chargeback customer is set up in XSM.
Serial number	The unique identification number assigned by the vendor to a serial-controlled item that maintains the individuality of the specific item. In e-automate, this number is the Serial number recorded in the Equipment record.  This number should match the Serial Number recorded for the equipment asset in the participating vendor partner's data.
Make	The manufacturer or trade name of a particular product. In e-automate, this number is the Make recorded in the Equipment record. In the event of multiple matches on Serial number, this number should match the Make recorded for the equipment asset in the participating vendor partner's data.
Model	The dealer-assigned code designating a specific equipment type. In e-automate, this number is the Model recorded in the Equipment record. In the event of multiple matches on Serial number, this number should match the Model recorded for the equipment asset in the participating vendor partner's data.
IP Address	The IP Address associated with this equipment asset in the participating vendor partner's data. This value should match the IP Address associated with the Equipment record in e-automate. If it does not, the table lists the IP Address in red font.
MAC Address	The MAC Address associated with this equipment asset in the participating vendor partner's data. This value should match the MAC Address associated with the Equipment record in e-automate. If it does not, the table lists the MAC Address in red font.