Reviewing Multiple Matches

To review Multiple Matches—items where Dealer Gateway found more than one record in your software system where the current Item Number, OEM Number, and/or Vendor Item Number matched an OEM number from the selected vendor partner—and determine which items you want to link, do the following:

1.         Click the Multiple matches link in the Potential ERP matches region of the Background Item Matching page.  Dealer Gateway displays the Items with multiple matches table on the Background Item Matching page.



The table includes the following columns and rows:

·           Link: This column includes the following rows:

o          In the top row, the selected vendor partner's name.

o          An ERP row for each record in your software system where your current Item Number, OEM Number, and/or Vendor Item Number matched the selected vendor partner's OEM number.  This row includes an arrow-in-a-circle icon  that you can click to indicate you want to link this row from your ERP system to the selected vendor partner's OEM number.

o          In the last row, an arrow-in-a-circle icon to the left of the word Ignore.  You can click the arrow-in-the-circle icon to indicate you do not want to link any of the items from your software system to the selected vendor partner's OEM number.
Note: By default, Ignore is selected for all multiple match records.

·           OEM Number: This column lists in the top row the selected vendor partner's OEM number and in the ERP rows the OEM number from each record in your software system that appears to match this selected vendor partner's item record.  The selected vendor partner's OEM number is always displayed in bold font.  The OEM number listed from your software system for each row is displayed in bold font if it matches the selected vendor partner's OEM number.

·           Item Number: This column lists in the ERP rows the current Item number from the record in your software system for each row that appears to match this selected vendor partner's item record.  This number is displayed in bold font if it matches the selected vendor partner's OEM number.

·           Vendor Item Number: This column lists in the ERP rows the current Vendor Item number from the record in your software system for each row that appears to match this selected vendor partner's item record.  This number is displayed in bold font if it matches the selected vendor partner's OEM number.

·           Make: The column lists in the top row the selected vendor partner's Make if the selected vendor partner provided that information.  This column lists in the ERP rows the Make from the record in your software system for each row that appears to match this selected vendor partner's item record.  This number is never displayed in bold font because Dealer Gateway does not attempt to match items based on Make.

·           Model: The column lists in the top row the selected vendor partner's Model number if the selected vendor partner provided that information.  This column lists in the ERP rows the Model from the record in your software system for each row that appears to match this selected vendor partner's item record.  This number is never displayed in bold font because Dealer Gateway does not attempt to match items based on Model.

2.         To link an item, click the icon in the Link column to the left of the ERP row from your software system that you want to link to the selected vendor partner's OEM number in this group of rows.

3.         To save your selections on this page, click the Save icon.  When you click this icon, Dealer Gateway:

·           Links the items for which you clicked the icon in the Link column to the left of an ERP row.

·           Moves to the Ignore List the items for which the Ignore arrow-in-the-circle icon is selected in the Link column.

·           Note: If you need to undo the Ignore action for any item at a later time, see the Viewing All Items > Accessing and Editing the Status of Ignored Items link in the appropriate Supplies Tile, Equipment Tile, or Parts Tile topic.

·           Updates the counts on the Supplies, Equipment, and Parts tiles on the Dealer Gateway home page.

·           Displays the next set of ten items if you have additional multiple matches to review, or displays the main Background Item Matching page if no multiple match items remain to review.

Note: To see the steps in this process within the context of the complete Background Item Matching process, see Processing Background Item Matching section of the Background Item Matching topic.